DOCFLOW

The correct management of files as new information is incorporated into them, as well as easy and accurate access to the information they contain, represents a challenge that increases exponentially as the volume of transactions increases. These challenges are usually due to:

• The people who create files and documents and the people who need them often work in different functional areas or locations in the business.
• Companies and institutions lack a common set of rules for organizing and controlling their files throughout their life cycles.
• There are no centralized databases containing the company’s files and documents.
• The progress of files from area to area from the time of their creation through their integration is not transparent.
• There are no tools to control the document flow.
• The processes which use the documents are not automated.
• Getting necessary information is slow and inefficient.
  
  

Traditional solutions can be very expensive, due to the cost of the technological platform and document management software needed to receive and manage digital documents, on top of the cost of imaging a company’s accumulated documentation. Or they are inefficient and slow, when the solution is to store information with a third party. It is often only then that the information is properly inventoried and controlled, which should have been done when the documents were created and thus most valuable to the client’s organization.

DOCFLOW responds to this challenge by establishing a platform for managing both paper and digital documents throughout their life cycle, from their creation all the way to their final storage or destruction. This tool provides DOCSOLUTIONS’ customers with the ability to create a documentary structure; to index, classify and control files and documents in an organized, systematic way; and to search, consult and generate reports from the information, consistent with the level of access assigned to each user in light of his or her role in the organization and in the system. DOCFLOW can be fully interconnected with the customers’ existing systems such as ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and BI (Business Intelligence), giving users a single contact point through which they can share documents and information among platforms and fully exploit its value.

DOCFLOW offers any kind of company or institution an on line platform that can be totally configured in the framework of SaaS (Software as a Service), and which can also be licensed to a customer and installed in his facilities. Using this platform, organizations take control of their documents from the beginning, keeping active and inactive files visible, both physically and digitally. DOCFLOW is a robust, sophisticated tool, due to its configurability and levels of security, as well as being intuitive and very user friendly.

All of DOCSOLUTIONS’ services, including imaging; indexing, constructing and validating databases; and storing physical and digital documents can be accessed through this tool, thus transferring to the customer himself the technology, knowhow and BPO processes that DOCSOLUTIONS has developed over the years.

Request a presentation of this powerful and affordable tool by one of our consultants, and discover the power of your information.