CERTIFIED PROCESSES

ISO 9001:2008
ISO 27001:2005

TECHNOLOGY

TECHNOLOGICAL PLATFORM

Both in front-end operations where we directly interact with our customers in workflow process management, imaging and data access or database creation, and in back-office systems through which we build an information system that extends from the creation to the “activation” of a file, DOCSOLUTIONS uses the most advanced technology to ensure efficiency, operational control and world-class service.

DOCSOLUTIONS analyzes the technological platform required to support a client’s operational processes, user contact systems and any pre-existing systems, based on each client's specific needs, so that technology serves the client's business needs, rather than forcing the client to adapt to a new technological platform or standard.

DOCSOLUTIONS' adapts the best systems and technological tools to a customer's specific requirements by first understanding the client's business needs. Consultants translate those needs into operational and then technological specifications. DOCSOLUTIONS' Innovation & Development department participates in designing solutions for each client, incorporating the technological recommendations best suited for each project.

If a project requires integrating or interfacing a client's existing systems with DOCSOLUTIONS' systems, or other adaptations/modifications to meet specific client requirements, DOCSOLUTIONS' Development Area makes the adjustments needed to custom-tailor flexible solutions for each individual client. Many of these solutions are already available in vertical (sector specific) and horizontal (applicable to any industry) ways, so they can be quickly configured to respond efficiently to any customer's needs..